Last Updated: 1st July 2024
1. Introduction and Overview
Welcome to TopSchool.ai, operated by TopSchool.ai PTE. LTD, headquartered at 65 Devonshire Rd, Singapore 239900. At TopSchool.ai, we provide students, teachers, school administrators, instructors, and parents with access to advanced artificial intelligence tools and educational technology services through our website, browser extensions, and other services (collectively referred to as our “Services”).
This Privacy Policy describes how we collect, use, disclose, share, and protect your personally identifiable information (“PII” or “personal data”) when you visit our website or use our Services. The categories of information we collect and how it is used will depend on your interactions with us and your role (e.g., student, teacher, parent).
Our commitment to privacy, especially regarding student data, is paramount. We adhere to all applicable laws and regulations, including but not limited to the Family Educational Rights and Privacy Act (FERPA), the Children’s Online Privacy Protection Act (COPPA), and the General Data Protection Regulation (GDPR) where applicable.
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our Services.
2. Types of Data Collected
At TopSchool.ai, we collect various types of data to provide and improve our Services:
Personal Information:
- For all users: Name, email address, password, and profile information.
- For teachers and administrators: School or organization name, role or job title, phone number.
- For students: Age, grade level, and educational information as provided by the educational institution.
Usage Data:
- Information on how you interact with our Services, including features used, content accessed, and time spent on the platform.
Device and Technical Data:
- IP address, browser type, operating system, device information, and other technical identifiers.
Student-Generated Content:
- Any content created by students while using our Services, including assignments, projects, and communications.
AI-Generated Content:
- Content created from user prompts using our AI technology.
f. Cookies and Similar Technologies:
- We use cookies and similar tracking technologies to enhance user experience and collect usage information.
3. How We Use Data
TopSchool.ai uses the collected data for the following purposes:
a. Providing and improving our Services
b. Personalizing learning experiences
c. Communicating with users about their accounts and our Services
d. Analyzing usage patterns to enhance our platform
e. Ensuring the security and integrity of our Services
f. Complying with legal obligations
We do not use personal information for targeted advertising to students or sell student data.
4. Data Sharing and Disclosure
TopSchool.ai may share data in the following circumstances:
a. With educational institutions as necessary to provide our Services
b. With service providers and subprocessors who assist in operating our platform
c. In response to lawful requests from public authorities
d. In connection with a merger, acquisition, or sale of assets
e. With parental consent or as otherwise required by law
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
5. Data Security and Protection
TopSchool.ai takes the security of your data seriously. We implement appropriate technical and organizational measures to protect personal data, including:
a. Encryption of data at rest and in transit
b. Regular security audits and assessments
c. Access controls and authentication measures
d. Employee training on data protection and privacy
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. User Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal data:
a. Right to access and review your personal data
b. Right to correct inaccurate data
c. Right to delete your data (subject to certain exceptions)
d. Right to restrict or object to processing
e. Right to data portability
To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.
For student data, parents or eligible students should direct their requests to their educational institution, which can then contact us if necessary.
7. Student Data Specific Provisions
TopSchool.ai treats student data with the utmost care:
a. We collect and use student data only for educational purposes as directed by the educational institution.
b. We do not build student profiles except as needed to support authorized educational purposes.
c. We comply with FERPA, COPPA, and other applicable student privacy laws.
d. We provide educational institutions with the ability to review, correct, and delete student data.
e. We do not retain student personal data beyond the time necessary for authorized educational purposes.
Educational institutions may have additional rights and obligations regarding student data as outlined in our Student Data Privacy Addendum.
8. International Data Transfers
TopSchool.ai is based in Singapore, but our Services may be accessed globally. Your data may be processed in countries outside your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where applicable.
9. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
TopSchool.ai Pte. Ltd.
65 Devonshire Rd
Singapore 239900
Email: [email protected]